Frequently Asked Questions About Lykia Jewelry
We would love to hear from you and answer your questions individually. Please send us an email at firstname.lastname@example.org whenever you have a question.
Yes, we do! Currently, we ship within Canada, the United States and Mexico.
For orders below $100, the shipping cost is $15 for Canada, $10 for the United States and $20 for the Mexico. For orders above $100, shipping is free.
Most orders are shipped within 24 hours provided there is stock availability. If an item is sold out or on backorder, we will contact you with an estimated delivery date. We do not process or ship orders on Saturday or Sunday or company observed holidays:
New Year’s Eve
New Year’s Day
When your order is ready to be shipped, a shipment tracking number will be e-mailed to you. You can use this e-mail to track the status of your order throughout the shipping process.
Our items are shipped from Toronto, Ontario.
All our items are handmade, and produced by artisans in the Grand Bazaar, Istanbul.
Our products are shipped by Canada Post Expedited Parcel. Regional deliveries may take up to four (4) business days; and, national deliveries may take up to eleven (11) business days. Canada Post gives an on-time delivery guarantee for expedited parcels.
We offer a 14-business days return policy on full priced items purchased on Lykia Jewelry website that are unused, unworn, and in their original packaging. We can only accept returns for merchandise purchased from lykiajewelry.com. Unfortunately at this time we do not offer free shipping on returns. Refunds will be credited to the original form of payment, excluding all shipping fees. Please allow up to 5 business days for your return or exchange to be processed. Merchandise showing any signs of wear, re-sizing, or damage will not be accepted and returned to sender.
Please email email@example.com and provide us with your order number and name for cancellation.
Not for the moment. However, we will start selling gift cards on our online store very soon.